PRIVACY AND DATA SECURITY POLICY
We advise you to read carefully the following information, so you can decide in a well informed and clarified manner whether you agree or do not agree to the collection and processing of your personal data.
All information collected by our website will be handled with transparency and integrity, in order to provide the best possible service.
NATURE AND COLLECTION OF PERSONAL DATA
Personal data is constituted by any information pertaining to an identified living individual. Thus, we may collect contact or registration data (such as your name or nickname, phone number, e-mail address, mailing address or company name) or other information declared by yourself when you contact us, as well as any information or combination of information that may result in your identification either directly or indirectly.
PROCESSING OF PERSONAL DATA
According to your consent, data processing is meant to collect, register, organize, store, consult and use data exclusively to verify your identity or make and manage contacts and matters related to subjects brought up by the users themselves in the forms designated for these purposes.
The collection and processing of data occurs through non automated, or total or partially automated means.
Any collected data will not be transmitted to any other entities or organizations, except for any possible obligations established by the current legislation, and will be processed and stored by the responsible Technician.
RIGHT OF ACCESS/RECTIFICATION/ERASURE OF PERSONAL DATA BY THE DATA SUBJECT
The data subject has the right to request access to and rectification or erasure of data concerning the data subject whenever they wish to do so.
CONSEQUENCES OF NOT AGREEING TO THE PRIVACY AND DATA SECURITY POLICY
The data subject has the right to not authorize the collection and/or processing of data. However, this will hinder our providing of service and clarification.
WAIVING INFORMED CONSENT
The data subject has the right to waive their consent to the processing of their data at any given time, without compromising the legality of any previously conducted data processing resulting from former consent.
RIGHT TO COMPLAIN
The data subject has the right to, at any given time, submit a complaint to the authority responsible for the good execution of the General Data Protection Regulation, which is Entidade de Resolução Alternativa de Consumo (RAL):
CACCL, Centro de Arbitragem de Conflitos de Consumo
Rua dos Douradores, n.º 116, 2.º 1100-207
Phone number: 218 807 030
E-mail: director@centroarbitragemlisboa.pt / juridico@centroarbitragemlisboa.pt
Website: www.centroarbitragemlisboa.pt/
More information on: www.consumidor.pt
COOKIES
In accordance with the clear consent of the user, our website may use cookies. In case the user does not agree to the use of cookies, or withdraws their consent, some services may be, or become, unavailable.
Cookies are text files containing small amounts of information which allow to personalize and improve your user experience in a website. Although you provide information on your IP address, your browser, operating system and any websites through which you have come to access our own, cookies do not provide any identifiable personal information.
TYPES OF COOKIES
The cookies we use are meant to authenticate users and protect their data in the case of an unauthorized login attempt, as well as registering user preferences, such as the choice of idiom or keeping a previous user logged into their account. Some cookies of this kind are automatically deleted when the browser is closed.
According to your consent, we use persistent cookies, which are meant to store necessary information between logs. For instance, this sort of cookie is stored so as to indicate that the user has agreed to the Cookie policy and thus conceal its disclaimer. This kind of cookie remains in your computer until it expires or is cleared by its user.
USE OF COOKIES
We commit to communicate with you in the best possible way and to respect your preferences, by collecting cookies to optimize our website and make your navigation experience whole and satisfactory.
CHANGES TO THE PRIVACY POLICY
We may update our Privacy and Data Security Policy in order to include any changes to our practices or the current legislation. We advise you to read this statement regularly.